For customer to withdraw their funds, the request can be submitted to customer service email in the following ways：
Customer service email: firstname.lastname@example.org
Telegraphic transfer / bank wire (KVB Kunlun does not offer cash withdrawals)
KVB Kunlun does not charge fees for customer withdrawal; however there is a telegraphic transfer / bank wire fee of US$15.00 in average. The intermediary bank or beneficiary bank may charge extra fees. Such fees are not charged by KVB Kunlun and are out of our control. Please check with the beneficiary bank.