About KVB KVB Kunlun provides foreign exchange and high-end financial products and services to meet the global Chinese and Asian investors. We insist on being innovative and in the process creating wealth together with our partners and clients, mastering our lives and achieving various goals.
Recruitment
Apply nowPosition:Customer Service Executive, Melbourne

Responsibilities:

  • Develop and maintain long-standing and trusting relationships with existing and potential clients;
  • Provide accurate quotation to clients;
  • Handle clients' enquiries and complaints professionally;
  • Process clients' currency exchange transactions accurately and efficiently.

Requirements:

  • Must have at least a Bachelors degree in Finance or a business related discipline;
  • Good command of English and Mandarin, preferably Cantonese speaker;
  • At least two years experience in sales or customer service, preferably within the financial services industry;
  • Good communication and presentation skills;
  • Mature, able to work independently and under pressure;
  • Good PC skills;
  • Be numerate and accurate, with attention to detail;
  • Hard worker and a good team player.

Effective leadership and coaching skills and performance management experience;

 

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